We are available to assit you with anything you need. The best way to reach Customer Service is by Email or the contact form below, with your order number if you have one. Through email, we can keep track of our customer interactions; respond with an image or drawing if needed, and make documented changes/notes to orders. For us it works very well.
E-Mail communication is required for any order changes or address updates.
E-Mail in credentials for LE and MIL discount code, since we'd rather copy/paste it vs spell it out over the phone.
If you are just looking for an estimated lead time for your order, please note, that all orders are being fulfilled in the order they were received, and we typically only give a general response, unless something is actually holding it up like material backorder etc. Because of the random state of local and dealer orders, we will not give you an exact date of completion for your order. All orders are being made and fulfilled as fast as we can, without sacrificing the quality we are known for. If you still have a question about ordering or your order, feel free to contact us right away.
For phone support, our customer hours are between 10:00AM - 6:00PM AZ Time, Tuesday - Friday, and 10:00AM - 2:00PM select Saturday's. There are no public hours Sundays and Mondays. Availablity and customer hours on Saturday's also Vary! Phone messages and voice mails are not available on our shop line, please don't leave them, we can't access them. Its also a real phone, so text messages will not be received. If you are local in Arizona, we encourage you come by our shop and place your order in person as we have tones of samples and examples to see and feel. The lead time on in-shop orders are different than web orders, typically within a week when we can, so stop by and see us.